Please read through these before submitting an email support ticket.
We created a fresh, new website and brand back in October 2022. The login data from the old site was not transferred over during the process. If you haven't already, you will need to create a new membership on this new site by clicking here.
We created a fresh, new website and brand back in October 2022, in creating a new site on a new platform, the old site data was not brought forward. So you can only access tickets from after October 2022.
Event invoice downloading is simple.
Log into your account.
Go to your My Events page. You can access this after logging in on your dashboard, or under the 'Members' tab in the menu.
Click the 'Click to download invoice' button under the event.
Before you can download a certificate, you must have reviewed the event on your My Events page.
Event reviewing is simple.
Log into your account.
Go to your My Events page. You can access this after logging in on your dashboard, or under the 'Members' tab in the menu.
Click the 'Submit Event Review' button under the event.
After submitting a review, certificates take up to 14 days to be approved.
They can then be downloaded from that same page by clicking 'Download Certificate'.
Membership is free until 1st January 2024. From January, members will be asked to upgrade to a paid account at £65 per year.
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